Platform Terms of Service

Last updated: August 4, 2026

These Terms govern your use of the GTM Works platform (the "Service") - software and expert services that connect your Apollo.io account with LinkedIn outreach tooling to run, monitor, and report on outbound campaigns. By creating an account, submitting a campaign setup, or paying for a subscription, you agree to these Terms on behalf of yourself and the company you represent.

1. The Service

GTM Works provides (a) a software platform for campaign setup, queue management, reply capture, and reporting, and (b) expert services including campaign review, list building, and campaign construction. The Service orchestrates third-party products - including Apollo.io and LinkedIn outreach tools - on your behalf. The Service is for business use only.

2. Your accounts and credentials

You connect your own third-party accounts (such as Apollo.io) by providing API credentials. You represent that you are authorized to use those accounts and to grant us access. You authorize GTM Works to access and take actions in those accounts on your behalf solely to provide the Service (for example: reading contact lists, creating lists and fields, adding contacts to campaigns, and recording replies). Credentials are stored encrypted and never shared with other customers or third parties.

Apollo.io credits. Standard platform operations - validating your key, reading your lists and sequences, and working with contacts already in your account - do not consume Apollo.io credits. Some operations, such as sourcing and unlocking net-new contacts, do consume credits from your Apollo.io plan; we will tell you before running any credit-consuming operation, including the expected amount. Actions you take yourself inside Apollo.io (such as saving new people to a list) may consume credits under Apollo.io's own pricing, which Apollo.io displays to you. Apollo.io credits and billing are always part of your own Apollo.io subscription, not the Service.

3. Third-party services and LinkedIn risk

Apollo.io, LinkedIn, and LinkedIn outreach tools are independent services with their own terms, which you are responsible for complying with and paying for where applicable. You acknowledge that automated LinkedIn outreach may be inconsistent with LinkedIn's User Agreement and that LinkedIn may restrict or close accounts used with automation tools. This risk is yours. GTM Works applies safety practices - including a cap of 20 connection requests per seat per day - that are designed to reduce, but cannot eliminate, this risk. GTM Works is not responsible for actions taken by LinkedIn, Apollo.io, or any third-party service, including account restrictions, data loss, pricing changes, or API changes that affect the Service.

4. Your commitments

You agree that: (a) you will not run any other automation or outreach tool on a LinkedIn profile connected to the Service - this is a condition of use, not just advice; (b) the outreach content sent through the Service is yours - you review and approve targeting and messaging, and you are responsible for ensuring your outreach complies with applicable laws (including anti-spam and data-protection laws in your markets); and (c) you will use the Service only for legitimate business outreach, never for harassment, deception, or unlawful data collection.

5. Expert review

Our team reviews campaign targeting and copy for quality and deliverability practices before launch. This review is a service, not a guarantee, and is not legal advice. You remain responsible for the content and targeting of your campaigns.

6. Fees and billing

Subscriptions are billed monthly per LinkedIn seat at the prices shown at checkout. There are no long-term contracts: you may cancel at any time, effective at the end of the current billing period. Fees already paid are non-refundable except where required by law. Prices for third-party services (such as your Apollo.io subscription, or LinkedIn outreach seats you purchase directly) are separate and paid by you to those providers. We may change pricing with at least 30 days' notice; changes apply from your next billing period.

7. Your data

Data processed through the Service - your contacts, campaign content, replies, and reports - belongs to you. We use it only to provide the Service, never sell it, and never share it across customers. On cancellation, we will delete your credentials and, on request, your campaign data, within 30 days, except records we must retain for legal or accounting purposes. The privacy practices described in the GTM Works privacy policy also apply.

8. Suspension

We may suspend or limit the Service if we reasonably believe it is being used in violation of these Terms, in a way that creates risk for you, us, or third parties, or if payment fails. We will tell you why and work with you to restore service where possible.

9. Intellectual property

The platform, including its software, design, and documentation, belongs to GTM Works. Your data and your campaign content belong to you. Each party grants the other only the licenses needed to operate under these Terms.

10. Disclaimers

The Service is provided "as is." We do not warrant uninterrupted or error-free operation, and we do not guarantee business results - replies, meetings, pipeline, or revenue depend on many factors outside our control, including your market, offer, and messaging.

11. Limitation of liability

To the maximum extent permitted by law: neither party is liable for indirect, incidental, special, or consequential damages; and GTM Works' total liability arising out of the Service is limited to the fees you paid for the Service in the three (3) months before the event giving rise to the claim. These limits do not apply to your payment obligations or either party's willful misconduct.

12. Indemnification

You will defend and indemnify GTM Works against third-party claims arising from your campaign content, your instructions, your violation of these Terms, or your violation of third-party terms (including LinkedIn's and Apollo.io's).

13. General

These Terms are governed by the laws of the State of California, without regard to conflict of law rules. We may update these Terms; material changes will be notified by email or in the portal at least 14 days before taking effect, and continued use after that constitutes acceptance. If any provision is unenforceable, the rest remain in effect. These Terms, together with your order at checkout, are the entire agreement for the Service and supersede prior discussions. Questions: jeremy@gtmworks.ai.